We operate a NO QUESTIONS ASKED RETURNS POLICY as long as the product is not used and returned within one month of purchase. Please fill out our RETURNS FORM before returning.
Our new shipping company is UKMail.
All orders placed before 1pm are guaranteed next day delivery Monday to Friday in the UK.
We will provide you the reference number so you can track your delivery online at: www.ukmail.com and you will receive Free Text Alerts to tell you the status of your delivery.
UK Zone A — England, Wales and Southern Scotland delivery will be charged at £5
Except ABS, Mammut or Canister Orders for which there is a charge of £15.
UK Zone B All other UK Territories with the following postcodes:
DG, EH, KA, KY, ML, PA, TD, IV, AB, PH, DD, PA, FK, G, HS, ZE, KW, BT, IM, GY, JE and the Republic of Ireland delivery charges are £18 Except orders including a canister for which there is a charge of £20
European orders will be charged per Zones below (see map):
Zone 1 — £18
Zone 2 — £25 exc. Andorra which is £40
Zone 3 — £35 exc. Bosnia, Croatia, San Marino, Liechtenstein, Norway and Switzerland which are £55
Zone 4 — £75 exc. Gibraltar which is £85
Orders from Rest of the world will be charged on an individual basis apart from:
Australia, Hong Kong and Japan which will be £75 and USA and Canada which are £60.
For other Countries around the world or if you have any other questions, please contact us:
Telephone Number: 0845 126 1200
Please note we can NOT send Full Canisters by Airmail